Privacy Policy and Protection

Your privacy matters. We only collect and use information that is necessary to support our services, always respecting your rights under South African law.

Information We Collect

We collect information to respond to your enquiries, deliver services, and maintain communication.

• Personal identifiers such as your name, email address, phone number, and postal address.
• Project-related details such as digital assets or website information you supply for service delivery.
• Technical data including browser type, device identification, usage data, and IP address.
• Consent preferences, communications, and feedback collected during site or service interactions.

How We Use Your Data

Your data enables us to tailor services, respond to requests, and operate securely.

• To offer relevant recommendations and communicate updates about your enquiry or project.
• To manage access and maintain operation of our website, digital assets, and related services.
• To comply with legal obligations, resolve issues, and safeguard both your data and our systems.
• To improve user experience by analysing site performance and personalising content where relevant.

Our Legal Basis

We operate according to data protection requirements in South Africa.

Information collection is based on your consent, contractual necessity, and our legitimate interest in providing secure, responsive services.

When We Share Data

Your information is only shared as necessary for service delivery or legal compliance.

• With trusted partners or platform providers to support technical delivery of our services.
• With regulatory authorities or for compliance needs if legally required to do so.
• With your explicit consent when needed for new services or communications.

Data Security

We safeguard information using secure protocols and restrict access to authorised personnel only. Security is regularly reviewed to remain effective. While best efforts are made, no online system is completely immune to risks.

Your Rights

You have the right to control your data and request information about its use.

• You may request access or correction of your personal details at any time.
• You may object to processing or ask us to restrict use, subject to applicable law.
• You may withdraw consent or request deletion, where permitted by law.
• You can raise a complaint with the Information Regulator for South Africa.

Cookies & Tracking

We use cookies for technical operation, analytics, and basic personalisation. For details, view our full Cookie Policy.

Cookie Policy Cookie Policy

Contact Us

If you have privacy-related questions, you may contact our team for information or to exercise your rights.

Policy Updates

Privacy policy changes are published here with a new effective date. Please check for updates regularly.